FAQs

Each bracelet pendant is made from 100% natural materials. We use repurposed water-buffalo bones, repurposed water-buffalo horns, and wood. 

Our original design is available in Button and Tassel closures. The button bracelet is approximately 7.5 inches long while the tassel bracelet is 8 inches long, both are fully adjustable. We also have Wrap Bracelets and they are 24 inches long.

Because each bracelet is made from 100% natural materials, the color may change slightly over the first few months of wear as it comes in contact with perfumes, soaps, and normal oils on the skin. Because of this, you can look forward to your bracelet taking on a more lived-in appearance with regular wear.Please keep in mind that wearing your bracelets while swimming or showering will cause the engraved numbers to weather and wear more quickly.

Our rings are designed in Tennessee, produced in Asia, and finished and packaged in Tennessee.

Our rings soften after about 5-7 days of wear. Consider this a “break-in” time!

Stay tuned for more color drops! :)

Please email wholesale@wandererbracelets.com for more information!

They are packaged and shipped from Tennessee USA!

• Standard: Delivers in 5-7 days – $2.99
• VIP: Ships same day (Mon-Fri, order by noon CST), Delivers in 3-5 days – $3.99
• Express: Delivers in 2-3 days (Mon-Fri, order by noon) – $9.99

Yes! We offer shipping on our products to the following countries: 

• Australia
• Belgium
• Canada
• Croatia
• Denmark
• Estonia
• Finland
• France
• Germany
• Gibraltar
• Ireland
• Israel
• Japan
• Lithuania
• Luxembourg
• Malaysia
• Netherlands
• New Zealand
• Poland
• Portugal
• Singapore
• South Korea
• Sweden
• Switzerland
• United Kingdom

Please be aware that depending on your country, you may have to pay additional customs fees or duties when you receive your shipment. Since Wanderer Bracelets is a US-based company, we have no control over these charges or how they are collected. These fees are set by your government and are your responsibility as the buyer. For more information on how these fees are calculated and why they're required, please contact your local postal service or government office.

Packages shipped to international addresses generally take 3-4 weeks to arrive after your bracelets have been created and your order is processed. Shipping overseas to an APO address can take up to 45 days to arrive.

If you have not received your package in a timely manner, it may have been lost in transit by USPS. Please contact USPS about the issue, and then email us at info@wandererbracelets.com, so we can personally take care of your situation and get your items delivered ASAP!

If you received the wrong order, please email us with your order number, photo of the package you received, and a list of the item(s) you are missing. We'll send your correct order as soon as possible! 👍

Orders are processed as quickly as possible, due to this reason, we are not able to guarantee any changes to your order once it has been submitted into our system. If you need to change or cancel your order, please email us at info@wandererbracelets.com as soon as possible and we will do everything in our power to accommodate your request. 👌

You can always use our Order Look Up tool to check your order status. Please use this link: https://wanderer.co/pages/order-lookup.

We'll email you a shipping confirmation email as soon as your order ships out. This will contain the tracking link you can use to track its whereabouts. ✉️

We do have a 90-day replacement policy for broken bracelets and rings. You just have to email us a photo of your damaged product together with your order number and shipping address to open a claim. Please send them to info@wandererbracelets.com.

Kindly reach out to our customer service team to check for available resolution. You may email us at info@wandererbracelets.com 👍